APPLIES TO:
Siebel CRM – Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
***Checked for relevance on 07-Feb-2013***
SYMPTOMS
We cannot duplicate any object from the view “Enterprise Component Definition View (Configuration)”. Every time we try to do it, we get the message we attach in this SR.
The following errors can be seen in the object manager logs:
GenericLog GenericError 1 0000002d4ba82134:0 2010-03-23 10:46:09 (srsqobj.cpp (448) err=3015682 sys=0) SBL-CSO-01026: Interno: la operación de consulta no es válida para el almacenamiento de datos y el tipo de objeto especificados.
SisnTcpIp SisnSockDetail 4 0000002d4ba82134:0 2010-03-23 10:46:09 8856: [TCPIP-client] Send() descriptor = 2632
GenericLog GenericError 1 00004f384ba0256c:0 2010-03-23 10:46:09 (saconn.cpp (234) err=590873 sys=0) SBL-ADM-01049: Ha intentado definir un componente con el mismo alias que una definición de componente existente. Dé al componente un alias que sea único.
GenericLog GenericError 1 00004f384ba0256c:0 2010-03-23 10:46:09 (sacmd.cpp (552) err=649894 sys=0) SBL-ADM-60070: Se ha informado del siguiente error en el servidor ‘Gateway Server’:
SOLUTION
The following configuration change needs to be implemented to resolve this issue.
Modify the business component “Enterprise Service Definitions”
Step 1 : Open Siebel tools . Go to the View “Business Component” Click on Query
Step 2 : Query for “Enterprise Service Definitions” in the name column
Step 3 : Go to the fields section under the business component “Enterprise Service Definitions”
Step 4 : Query for the field “Multi-threaded” in the name column
Step 5 : For the field “Multi-threaded” , select “No Copy” to true
Step 6 : Please compile the changes to the SRF and restart the siebel servers with the compiled SRF .
Nani2Ratna 